Memory Box

frequently asked questions

FAQS

Please use the contact form to inquire about your date. If your date is available, let’s chat and discuss which one of our photography packages may be your best fit. Once that is determined, I’ll provide you with an agreement that lays out the terms of everything we’ve discussed. The last step is to pay your deposit via check, cash, Venmo or PayPal to reserve your date.

I would be happy to travel to your wedding depending on the season and destination. For weddings in SC, NC, GA, FL, travel costs may include hotel fees (if driving distance is longer than 2 hours). For more info, contact us for a custom destination photography package.

We focus on the quality of the photographs you get back and not the quantity. Generally, you can expect 60-90 images per hour of coverage. The photos you receive will be cropped, color corrected, and high resolution. Photos will be posted to a private online gallery within one to two months of your wedding date (depending on the season). We do all of the editing in house and go through your images one by one, so please be patient when it comes to the turnaround time of your pictures. We’ll make sure to get some teasers for you to share with family and friends within 5 days of your wedding.

A list of the family members you’d like pictures taken with is always of assistance. This will help keep everything organized so that family members can join cocktail hour as soon as possible. Along with your wedding planner (if you have one), we will help you construct your timeline to make sure there is enough time for photography in addition to other major events at your wedding. Once this timeline is finalized, please send us a copy double checking that all addresses and phone numbers are correct.

All of our packages come with printing rights which means you and your family members may order prints on your own or from your personal pixieset gallery print store. The images we provide are not watermarked and are high resolution.

One of the reasons editing is so time consuming for photographers is largely because we spend hours going through each photo one by one and eliminating shots that are not flattering to the subjects and that do not represent our best work. We spend even more time perfecting the shots that do. We always remove duplicate images, test shots, or unfocused photos. We also eliminate pictures where subjects have closed eyes or unflattering facial expressions (which can happen often in dancing photos). For all of these reasons, we do not include raw or unedited photos.

We currently accept Paypal, Venmo, check and cash.

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